|Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
I have just used your site to order a spare part and thought you might like
to know that your site is the best one I have been on for ages in terms of
clarity, ease of use and information. Can't fault it.
|Excellent service and response from a very professional and responsive team
...Thorpe Learning Environments Ltd
|Excellent and prompt service. My Tub kept me informed at all times on my order and delivery, five days from order to home delivery. Great company.
...George Mothersole - Brookson 5680
|Delivery was on the date requested with all items correct. Excellent service - much better that Bathstore who were supposed to supply other items on the project.
|Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item.
...Mr Clifford Hart
|laurie was very helpful in finding the correct part i required, which i ordered and received the next day.
...john william barber
|Very good value and delivered in good time. I would definitely use My Tub again.
|Many thanks for sorting out the problem of delivery.