|Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.
|Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
|Easy to use website, speedy transaction, swift replies
...Debbie - Mains electrical
|Required goods quickly so arrangements made for me to collect from them in when delivered to Cardiff depot, excellant customer care nice to find a company that listens to what the customer wants and helps them.
...Mr. Gareth Heath
|goods arrived on time. Good service
|I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.
|Great service, after wrong part sent it was replaced within 24hrs.
|Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd
...Philip Tancell - JP Heating Installations Ltd
|Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you