|A very helpful company, who were supportive and reliable. Good service!
|Very good, could not ask for a beter servive. Thanks!
|cant fault service,remarkably good
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Hi, Many thanks,, excellent service.
...Payne and Watkins Ltd
|Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round.
|Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else.
|I ordered a boiler part fro my very old boiler and tried numerous places to get it, but had no joy, half expected as part is technically obsolete. So full marks to My tub, they managed to source and delivery part perfectly. Also kept me up to date with email messages when delays in orderdelivery, so very good service.
So many thanks for delivering where others failed and for great service.
...MR STEVE TOMLIN
|Jeannette searched for my part found it local for me. Just picked it up fitted job done! Great price, great customer relations, Thank You.
|Easy to use website, kept informed about delivery date, arrived perfectly, well packaged. Cannot fault MyTub. 1010
...Mr John Scott - Best Western Pinewood On Wilmslow Hotel