|Extremely pleased with the product which is good quality and just right for our needs in the bathroom. My Tub were very good at keeping us updated with when the product was being delivered just a pity there was a bit of a wait for it to be supplied. When it did come it was via a Plumb Store, Epsom lorry which is local to us!! despite ordering from MyTub in Tyne & Wear!!!!
...Mrs. Jennifer Naylor
|First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie.
|I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
|Why wasnt it packaged in a box It could have got damaged in transit.
------------- ------------------------- ----------------------------
This is how the goods come to us from the manufactures. As we do not use couriers services the goods are delivered with great care and no need to be packed up to withstand getting kicked around a depot.
|First class service all round and most appreciated. Many thanks.
|Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process.
|very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.
|I received the item rather late, but it arrived in good condition intact.
|Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning.
|Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again.