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It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub... ...Peter Jones
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
... ...Dr Michael Devine
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So pleased to have this obsolete part delivered quickly. Great service.... ...Katharine Adamson
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part arrived today. excellent speedy service. would use your company again. thanks alot... ...steve glover
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your service was fine and date of delivery reasonably accurate.Reply to a question was speedy and I was well satisfied.Thanks... ...d j wright
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Very obliging staff and delivery when expected. Thank you.... ...FAO KEVIN WALKER
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Very good service and a good price. I would deal with My Tub again.... ...George Vince
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good communications, very helpfull
would use again.
... ...duncan black
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Good shopping eperience and speedy delivery.Will use again.Thanks... ...J Irving
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back.... ...Comfort Heating Services
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more reviews... |
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