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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning.... ...Michael Hall
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GOOD SERVICE... ...Mrs Jennifer m lane
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Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation. ... ...Mike Willcocks
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my-tub were great again but the part took some fettling to fit
did in the end though-all good :... ...j leroy
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Fast and efficient- thanks... ...Dave Ball
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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.... ...Mrs E Andrews
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done.... ...Brian Sydney Lawson
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........... ...Andy Earl - Rg Group
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub... ...Xiaobao CHEN
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub... ...ELCCH
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more reviews... |
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