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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped... ...simon martin
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Excellent timely service... ...PAUL
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A very effiicent service. Congratulations.... ...Peter Wild
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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.... ...mohamed carmally
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arrived on time
well packaged
just what was wanted... ...mr andrew r dartnell
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Good service and communication... Very helpful.... ...Charles Batt
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Excellent efficient service, will definitely use My Tub again. Prices are extremely competitive too. Thank you and hope you all have a very Merry Christmas.... ...Heather Price
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
... ...Barry Perrott
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.... ...Colin Crow
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Many thanks for your prompt despatch of the hinges they are perfect. Great service.
Many thanks
Kenton... ...Kenton May
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more reviews... |
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