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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Great service with no problems. Delivered sooner than expected.... ...Martin Sawyer
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Good range of products that are well priced and quickly delivered. Excellent service. Happy customer.... ...Stuart Pryde
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Good price, efficient communications and quick delivery. Thanks!... ...Russ Pickard
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Fantastic! Made my order at 4.30pm and picked it up by 9.30am the next day. really pleased with order and service received. Thank you!... ...H Dhesi
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service.... ...Chris Herbert - Mr
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Good service, order arrived within a few days.... ...William Bennett
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Once again Fantastic service on a hard to find item.
Thank you very much!... ...Tom Hawthorne
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Fantastic service! Very speedy delivery - just what you need when you have no hot water!... ...DAVID BOWERMAN
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Very good service, order delivered quickly, and delivered nicely in the morning.
All items are in order.
Thank you.... ...Peter J Sclater
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more reviews... |
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