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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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service, advice and guidance excellent thanks - prompt delivery too... ...andrew mackenzie - speyside trust
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Hi I G Fatih got my order well received thanks in advance for cooperation... ...G Fatih
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Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean... ...Maurice Kean
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thank you for my order it so nice to flush the toilet again told my son if he breaks them again he has to buy new ones looked everywhere for these handles so glad i came across your website and cheaper then ebay and at least they are new... ...kathryn evans
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn .... ...Mr D.M. Fenn
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Im not one of those "Oh it was wondeful darling" types but I have to say that myTub was really impressive.
- Good prices
- Clear delivery dates that you can confirm before ordering
- Super-speedy response to any queries.
So - everything was great: thanks.
... ...John Groves
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new.... ...Michael Sandison
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you. ... ...Ms English
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The service I received was excellent and I appreciated being able to alter the delivery date to suit myself, thank you regards Mike.... ...Michael Reavy
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more reviews... |
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