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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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I was impressed at how quickly my order arrived. Many thanks... ...Alan Gibson Heating
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Item received exactly on time, many thanks for great service ... ...Ann Douglas
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Good price, fast delivery, very pleased with communication and product.... ...Mr Mackie
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Best price and next day delivery, nuff said... ...Mr Alex Stezycki
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Took some time to get the product but this turned out not to be the fault of My Tub. This item is now out of manufacture but they still managed to find one so well done My Tub. Once it was located and in stock they gave me a delivery date and kept to it.
No complaints on any level of system, product or service.
Walter Anderson... ...walter anderson
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ... ...Graham Smith
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very fast service, thanks alot... ...Steve Misiak
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thanks all,my order arrived on the due date,should make a great livebait tank on our boat,regards,h.... ...howard john whitney
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Good price, great service. Order arrived after one day. I was kept informed as to the status of the order regularly. When I need bathroom "stuff" again, will definitely use. Cheers.... ...Ian Underwood
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more reviews... |
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