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The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!!... ...Michael Dickens
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The order was processed quickly and delivered on the day which was emailed to me.
The address given to the driver via the delivery note did not however have the correct house number. Im sure I printed the address correctly. The driver phoned me and I was able to give the correct house number.
Overall Im happy with the service. Thank you.... ...Mr R Murdoch
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.... ...AlixPartners Ltd
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Very happy with service provided, products delivered on due date with no problems.
Particularly appreciated the email updates on availability and shipping, and will buy from you again in the future.
... ...Steve Guy
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Although the Cartridge was expensive , but could not get the same anywhere else, had too buy it, but the time it took to receive it was very acceptable. Have not fitted it yet but I am sure it will be fine. I probably could have got a nrew tap cheaper but buying the cartridge saves all the hassle. Would us MyTub again.... ...Cameron Campbell
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Good service unfortunately the Knob was the wrong size my fault not yours but all in all no complaints... ...Geoff Cox
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Perfect service. Well packed and arrived promptly. Thanks... ...Chris Sinden
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Excellent service, managed to deliver during the snow when we were cut off from all other deliveries! Impressive!
... ...Jennifer Killick
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM... ...David McLeod
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company.... ...Patricia McCarter
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more reviews... |
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