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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Excellent service. Thank you so much... ...Helen Murray
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excellent service would use again... ...karen bromfield
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It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued.... ...Roger Kenyon Barnes
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Could not fault anything. Great product and delivery was the best ever.... ...Phil Lawson - Lawson.Phil
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order.... ...Alan Pickwick
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Smooth transaction,great communication,quality product,faultless delivery,will highly recommend and buy again from My tub,thank you... ...Harry Shishmanian
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing.... ...Lynn Gale
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good service, would use again ... ...SHEFFIELD PARK ACADEMY
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Found this company after many hours of trawling the internet looking for a part for my shower that I couldnt get anywhere else, the lady I spoke to on the phone was really helpful,placed my order it arrived a day early ,great price ,delivery costs a little high.other than that great.... ...R FRIETT
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more reviews... |
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