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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall... ...Bob Cuthbertson www.esp.co.uk
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Fast shipping great service ... ...Chris Morris
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Very prompt service...product as ordered....delivery date efficiently and correctly communicated. ... ...R Walden
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Product was exactly as described and dispatched speedily. Thanks... ...Margaret McGlashan
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Brilliant communication from my tub and product just the ticket!... ...Leigh Murphy
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Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date.... ...Hitachi Automotive Systems Ltd
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
... ...Peter Holloway
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Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
... ...roger appleton
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Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon... ...R Mackinnon
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Kept informed all the time, correct item delivered on time and a good price. Thank you... ...Gary Grant
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more reviews... |
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