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excellent all round!... ...Stephen Rapicano
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Thank you for your excellent service both in response to my query answered almost immediately and delivery on the day arranged.
Keep up the good work.... ...Brian Townsend
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Received the parts in perfect condition. Although there was a delay, I was kept informed at every stage. Great service!... ...Morag Dobbin
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Very good service
Good Product
Also very good customer services,
Thank you
... ...Praful Ratanshi
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Perfect! Just what I needed and prompt delivery.
Thank you... ...Alan Vass
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time.... ...John Armstrong - Mr
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Next day delivery for a part for a forty year old gas fire. Very impressive.... ...I SCED
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The price of the tap was very competitive and delivery was quick.
A for Customer Service.... ...Stephen Wright
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more reviews... |
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