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Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th. ...
...MR P KELLY
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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the price I paid was very resonable, the delivery could have been quicker as the supplier I regularly use took receipt of this days before the actual delivery date.
I thought this would be sent direct
I infact asked how long this order would take to deliver and was told it was with woolsley waiting to be delivered two days later. You would please and maybe have returning customers if the delivery was quicker.
In general I am pleased with your service. Thankyou...
...G A GAS SERVICES
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall...
...John McDougall - Safehinge
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I got the package, all right...
...Lajos Sándor - Heating Company Kft
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My Quinn radiators arrived on time and in perfect condition. ...
...David Lynd
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Great service and prices, but would welcome the option of a fast delivery service e.g. Royal Mail Special Delivery, they will get any parcel most places in the UK, including Aberdeen before 12 noon the next day. The lack of this service meant I had to go to someone else for the electrodes I would otherwise have bought from yourselves....
...Evelyn Tait
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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel....
...Beth Alcorn
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Item delivered as specified...
...Keith Hale
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Great service, next day delivery as promised. Many thanks. ...
...Steven Nathaniel - Barlows UK Ltd
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