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Great service, wrong item was delivered by their supplier, but when i called i was assured it would be sorted out as soon as possible.........the item was collected and replaced with the correct one the same day. Many thanks... ...Sue Rushton
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Just want to say excellant service with a decent delivery service for the home DIYer. Internet page have good information on products. Keep up the good work
... ...John Brown
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Very efficient service Good correspondence and fast delivery. Many thanks... ...Gill Burchell
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Very efficient service with prompt delivery.... ...R Bramley
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.... ...Phillip Edwards
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.... ...Phillip James
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The boiler flue adaptor is exactly what is required to fix the flue problem as soon as the plumber gets round to it.... ...James Orrey
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Excellent service, kept me regularly informed of order status & order delivered on stated day
... ...karen brogan
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler.... ...M Browne
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Good service thank you. Nice to be updated with delivery dates. Delivered on day said. Good price compared to same item on other sites. ... ...Christine Missenden
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