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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.... ...T SMITH
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Very good value and prompt delivery - thank you... ...Leslie Binns
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth... ...Alan George Dungworth
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Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury... ...M.B.Services
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Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again.... ...David Gough
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!... ...Mrs Jane Shaw - Mr
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ... ...Harrogate Glass Company
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Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference.... ...Bob Delaney
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a good all-round service, thank you for the swift response.... ...Alan Ledger Coops EMBS
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A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order.... ...Lawrence Meilack
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more reviews... |
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