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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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I have made two seperate orders for radiators and both have arrived when advised without any problems.I think the email contact with Laurie is excellent. The website could be easier to navigate and a few more pictures of the products would help the non professional.... ...Jenny Adams
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As always, I received an excellent service from Laurie and Christine. Communication top notch. I wouldnt think of going elsewhere now.
Regards... ...Gordon macleod
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!... ...Cameron McDowall
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No complaints very good efficient service.... ...stephen leate
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Thank you
Order arrive on time,will definatley use My Tub again.... ...david payne
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To the mytub organization
Thanks very much to mytub for their supply of swan neck type taps which were delivered on the date as I was advised.
The taps were supplied at a very reasonable price.
So a first class service from mytub - well done.
Thanks
Donald Adie
Stepps Glasgow... ...Donald Adie
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I would recommend this business without reserve, a very good and helpful service which is all one can ask for.... ...Charles Young
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Thankyou for a very quick and reasonably priced service.
From a satisfied customer.
... ...Leslie Carter
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Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine.... ...Sandra Pierson
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more reviews... |
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