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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi...
...Tim Amery Limited
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Extremely helpful and pleasant on the phone, then purchase received less that 24hrs after placing order. All at the cheapest price I could find on the net! Can it get any better...
...Nigel Thompson
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Super ! Very pleased. From order to delivery !!!...
...Claes Domeij
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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Very efficient and effective operating methods, excellent!...
...Stephen Allen
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The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
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...Wayne Hinton
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Product arrived as predicted and in order. Many thanks...
...Stewart J Muir
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Thanks for prompt service, everything in good order....
...M B E French
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I found this company great to deal with, and I will certainly buy from them again ...
...Donald Mackay
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again....
...g hawes
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more reviews... |
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