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Great, prompt service.... ...Tracie Lewis
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.... ...Mr David James Forder
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ... ...Jeremy Cobbold
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Fantastic service and an amazing slice of luck to find the part I needed so close that I could collect it. Kind enough to refund the delivery fee too. Clearly a company dedicated to helping customers.... ...Mitchell Jones
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1st class - will use again... ...paul thomas - globe plumbing
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excellent service thankyou... ...ANNE CROWNSHAW
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Top-notch people very very helpful... ...Constantin - VIESSMANN engineer limited
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Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1.... ...Paul Gibson
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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
... ...Elaine Roseveare
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more reviews... |
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