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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance... ...Nigel J Masters
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Brilliant service. Told me exactly when my order would be delivered and at a competitive price. Will definitely use My Tub again. Thanks ... ...Andy Colgan
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Thanks for your help with this
The lid on the loo seat broke but I could not find the correct replacement for ages
Then when I got the right product number I was unsure how to get the old one off
Then I could not source a replacement
I found your add on line
Found the right part
Spoke to someone helpful who explained how to remove the old seat and lid which I did while he was on the phone giving instructions
Bought the part, it arrived quickly and is fitted
Excellent service
Thanks
... ...petrea conway
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)... ...mrs janette kirkpatrick - calmac developments ltd
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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.... ...Simon Morris
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Fast service, would recommend.... ...Mr K Pickering
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Thank you for keeping me updated on my order. The part arrived yesterday and was packaged well. You let me know by email when the part would be dispatched and it arrived when you said it would. Thanks again ... ...JAMES SCANLON
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Great service, parts arrived on time and they were correct, thank you.... ...david jude - david jude
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good friendly service... ...Stuart Hofstetter
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more reviews... |
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