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Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.... ...Steve Edmondson
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
... ...matthew larsen
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Great service...Thank you.... ...ANDREW M. MORTON
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Many thanks for the prompt execution of my order and will certainly recomend and use your services in future.
Regards
DJ. ... ...D.K. John
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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All good, especially the comms - many thanks and much obliged. Steve... ...Stephen L Wakefield
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine.... ...Joan Walker
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Excellent service, great communication, good prices,
thank you
Graham... ...Thompsons Fish and Chips
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks! ... ...Mrs A J Rippingale
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The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham... ...Graham Riley
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