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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again.... ...William Gorman
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Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent.... ...Paul Rainey
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Delivered on time, no problems using Mytub.... ...Dot Yang
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Thank you for your prompt sevice, cannot fault you!!!!!... ...Mrs L S Ward
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Item received exactly on time, many thanks for great service ... ...Ann Douglas
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.... ...Tim Feltwell
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Very happy with the whole process. Many thanks.... ...Paul Hillman
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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The valve we ordered seems fine- though we havent had it fitted yet. The price was good- though it did take around three months to arrive- so its a good job we werent in a hurry! At least the e-mails kept us informed, which was helpful.... ...Andrew Taylor
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Simple order taking by someone who knew exactly what I wanted - packed and delivered on time to MyTub, but one day earlier than I reasonably expected.
Thank You.... ...Mr C P Ryan
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more reviews... |
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