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Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else. ... ...Aditya Gupta
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Great service, item was a good price and delivered quickly.
Also very good communication.... ...Pcb technical solutions
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Thank you for a very efficient service especially when I had originally ordered the wrong size and still gor new one with me within 3 days. Also customer service were very polite and friendly. Would highly recommend MyTub.
Thanks
Kate... ...Kate Macauley
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.... ...Peter Hull
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Many thanks for an excellent service. The goods arrived last Friday as advised by yourselves.
Regards
Paul Seager... ...MR PAUL SEAGER
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Excellent trader. Good communications, fast delivery and great product quality. Would use again.... ...G.West.G.Ltd
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks... ...Richard Gough
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We’re very pleased with our purchases. The service we received from yourselves was excellent.... ...Jane Middleton - Mrs
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ... ...Graham Smith
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more reviews... |
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