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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks.... ...Carl Whorton
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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All round 5 Star service, would recomend to anyone.... ...Anthony de Vine
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub... ...Anne Drysdale
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round.... ...Ray Riley
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Part came on time. Service brilliant at half the price of other competitors. A big thanks.... ...robert carmichael
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done!... ...Ray Howell
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Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again.... ...LORRAINEJACKSON - ROSE INTERIORS LTD
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I never realize thah i will get spare so quick with in 24 hours. Thanks for very good service and keep it up. I will deall with you in future if I need you thanks again and kind regards M Vadher... ...Mr Mohanlal Vadher
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Quick service goods exactly as described. I think that Carriage charge was excessive for such a small lightweight item. Should be an option for second class postage as not all customers are in a hurry to receive items ordered.... ...WILLIAM REGAN
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