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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy....
...SUZANNE ENGLISH
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
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...Peter Holloway
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Laurie was brilliant. The item I wanted was obsolete but 1 was available, I couldnt order it on the website , laurie enabled it while I was on teh phone to him. The order was delivered next day and my shower doesnt leak anymore and I can turn my water on. All enabled because laurie at mytubs cared enough to sort out my £155 order. Faultless service and delighted to send this feedback...
...ian goulding
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very fast delivery. Thank you....
...R. G. Spoore
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I didn’t get my parcel when told it would arrive but when I notified it was soon sorted by Christine
Many thanks...
...Richard Gough
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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Effortless ordering and delivery arrived before date promised - cant really ask for more....
...David Carter
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Entirely satisfied with your service - many thanks....
...Simon Ward
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Good service. Had problems getting the product elsewhere {Screw-Fix}. I got the taps I required at a good price {less than Screw fix} and they arrived when promised. Well pleased. Well done. Will definitely use your company in future....
...John Dunn
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Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend...
...The Old Bungalow Guest house
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