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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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1st time using this company excellent service from start to getting the order thanks again will use you again ... ...Walter Carr - Walter Carr
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product... ...Matt Quinn
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time! ... ...Roxana Crisan
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott... ...W. K. Scott
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Great service my tub, thank you! ... ...Gillian Wass
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again. ... ...MRS ALISON SMITH
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Fast effective service - got what I wanted - job done!!... ...Dharmesh Kesur - Heart of Kent Hospice
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.... ...Peter Hughes
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Excellent service with relevant updates about the order progress. The Grohe Flush Push button Mark 2 version arrived on time and now that it is fitted works better than the original and the price was right too! Well done MyTub.... ...Paul Harrop
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more reviews... |
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