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Good speedy service with no hitches. I just worked.... ...John lawson
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After a small delay in sorting out the bank details your service was impeccable.
Delivery was on the days that were stated.
Yes, I WAS impressed and WILL be using your store again.
Thank you from Clive Bennett. ... ...Clive Bennett Home Maintainance
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Very quick delivery product as described ... ...Joanne Barak
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I have had absolutely outstanding and excellent suport from one of your technical team, Mr. Laurence Fineran, over some basin taps.
His responses and advice have been superb, I cannot praise him enough. Please pass on my thanks.
... ...Trevor Newborn
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Items arrived to time and as described... ...P J Plumbing
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Cant fault the prices or the customer service. Kept informed of my order progress the whole time. Very helpful also when I had to return some goods. 1010.... ...Andrew Williams
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!... ...S Grimsley
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website.... ...Mr LDJ Clark
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Quick delivery, Excellent quality. Would use again.... ...Polly Ryan
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more reviews... |
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