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Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others.... ...Gary Mallinson
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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Great price. Fast dispatch and delivery by UPS. Faultless!!!... ...Will Ball
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Thank you for your assistance... ...Clifford Birmingham
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Delivered on time, no problems using Mytub.... ...Dot Yang
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Very good service thank you ... ...David Hill
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Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service.... ...Keith Mullen
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you.... ...Denise Hammond
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Correct parts supplied, very competitive price. Excellent communication, I was informed by email at each step of the delivery process. ... ...Eric Boreham
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First bath panel damaged and returned to Plumb centre. Replacement bath panel received and now fitted. Very satisfied with service from My Tub.... ...John Bryson
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more reviews... |
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