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Service is top notch could not of done any better thank you...
...keith Thompson - Mace
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Quick efficient service and great, friendly communications, well done!...
...Adam Peters
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
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...Jean Morgan
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I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey...
...Tracey Mahaffey
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Just what I wanted and at a much better price for the item and the carriage than other suppliers....
...Mr Tim Green
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
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...Tore Saanum
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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Prompt and efficient service...
...Peter Morecroft
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Excellent prompt, efficient service. Very good value for money....
...Winston Hoe
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