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Very good service but I did not receive all I need for my gas fire. I thought I had ordered a complete set of replacement coals but I only have the loose coals and no fitted coals for front, back and sides of fire. Do I need another order no. for these The fire is on the front of a Baxi back boiler no. 0579299 described by gas engineer as 9 plus years old. I have recently moved into house. Thank you in anticipation of your help, Bruce Powell.... ...REV. B. POWELL
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Products at a good price, but painfully slow delivery by todays standards for easy to source items.... ...Reid Carter Wilson
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I was looking for a replacement Bristan Arctic Towel. This has proved impossible to find, but MyTub were able to offer a very similar looking alternative. It was shorter than the original but is a very good substitute. I was able to dismantle the broken one and replace the broken bits with new. So a perfect solution. I made a mistake with my ordering details, but the team at MyTub were very good, they responded quickly to my emails. Very pleased with the service and support.... ... A Greene
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Very good and efficient service. Thank you. ... ...Werner Stroud
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.... ...James
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.... ...Tim Haines
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Great service. Product competitively priced and delivered bang on time.... ...Ian Hunter
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Great prompt services and also great contact with customer services would highly recommend... ...Darren Thomas
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Thanks for great service, prompt delivery, good quality products. A very pleasant experience of shopping at MyTub, will be recommending to friends.
Thanks,
Maria
... ...Maria Vasilyeva
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.... ...Anthony Lowton
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