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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.... ...Paul Anthony
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall... ...Clive Snashall
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Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said... ...Brian Madden
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Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!... ...Paul Kohn
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Will never use you again i need those parts
To complete a job rhis week ended up with them Friday afternoon at 17.00
... ...Richard Oakes
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Excellent prompt service... ...Ian Main
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Thank you for your great service, there was an issue with obtaining the item but you kept me informed. The item was eventually delivered earlier than expected.
Thank you once again.... ...john epworth
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excellent service... ...KMS Facilities Group Ltd
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Order received 30/01/2013 as you promised, thank you.
Good prices. Very good delivery. Excellent service.
I will recommend MyTub to anyone requiring your products.
Regards,
Graham Harvey... ...Graham Harvey
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Excellent service with the staff and the delivery. Would definately use again... ...Deborah Ferguson
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more reviews... |
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