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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Brilliant response... ...Abey Air conditioning ltd
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Great Service delivered as promised with a great price highly recommended... ...Jason Birch
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Arrived in good time, thanks.
Will use you again in the future!... ...Rachel Measures
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.... ...Tim Haines
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend... ...Mrs Cheryl Smith
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Many thanks to Jeanette and Christine for all their help.
I will happily recommend My Tub... ...Jan Adams
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Lovely company to deal with, although the item went astray, the staff kept me up to date with progress without me having to chase it myself. Item just what i needed, a replacement divert-er saved me having to replace an expensive tap and pay a plumber. would highly recommend this company and would not hesitate to use them again.... ...Mrs S Yarr
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Super experience... ...Ran Hergotch
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Excellent service with good communication throughout.... ...Stephen Webster
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more reviews... |
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