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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me... ...Martin Frain
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much... ...Zakiya Hanslot
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols.... ...David Dow Smith
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Great service as always.
Product as spec and on time.... ...Greg Borgartz - Essex Wildlife Trust
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Many thanks, smooth transaction from start to finish.... ...Ty Cato
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future.... ...Louise McCalla
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Quick sevice with reasonable prices.... ...FlightSafety INt Uk Ltd
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.... ...Mr Christopher R Henry
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation... ...Jonathan Mosse Renovations
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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks... ...Roger Beeken
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more reviews... |
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