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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Order arrived at 1.05, many thanks for your help.... ...Michael Jones
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You provided a very quick and efficient service, thank you... ...J.Horton
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ... ...Richard Cobley
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its all OK.
Thank You... ...Olaf Cornehlsen
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again.... ...g hawes
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Order arrived intact and on time. Thank you.... ...Kenneth Roberts
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delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
terry
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Hello Terry
Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
Regards
MyTub... ...t.d.taylor
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very good got was advertised
and also a telphone call to them to adiveson fitting and is on and working
many thanks vic ... ...victor a hill - private
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Brilliant service. Easy to order, came slightly quicker than initially estimated but with confirmatiuon of delivery day by e-mail ahead of the time meant no problem. Price was good, too! Would use you again on this experience.... ...Graham Tolley
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more reviews... |
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