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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ... ...elaine.willett
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The first time round, the combustion matrix I ordered arrived broken, but a few days later a replacement one was waiting for me at the collection point. Very pleased with the service provided. Thank you to all concerned.... ...Eudes Diemoz
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Thanks very much took a week to get the part but you were the only ones who could come up with it, I had already tried three other parts suppliers cheers... ...Dave Harris
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Great service, item was a good price and delivered quickly.
Also very good communication.... ...Pcb technical solutions
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
... ...Peter Robinson
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Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company... ...J. Griffin
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
... ...David Simister
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Great service, thanks... ...paul humphreys
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.... ...Mr. M. Hedger
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Every think is ok thanks... ...stewart norris
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more reviews... |
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