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First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho... ...Ronald Coleman
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It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience!... ...Margaret Pringle
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Excellent service - order correct and on time.
Thank you... ...Opus Property Services Ltd
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After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks... ...Craig Watson
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Product as described, waited a short time for delivery but well worth it for the price. Would use again.... ...M Worrall
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Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication.... ...PETER A SMITH
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
... ...Steve Dixon
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item arrived,when unpacked found minor defects ,still waiting for replacement.
------------- ------------------------- ---------------
Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
... ...Neil Watling
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Excellent Service. Excellent communication. and Fast delivery. WELL DONE.... ...Vinroy Blackwood
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Parts arrived in perfect order, exactly as requested, Good Job
Cheers... ...Howard Williams
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more reviews... |
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