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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
... ...Robert Culley
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Delivered as per order. Great :... ...Alan Robinson
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Very good!... ...EPD Singapore Services Pte. Ltd.
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Thanks for excellent sales service and quick return of phone call with good advice and info. Website easy to use and good service.
Will use again.
... ...Martin McBride
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Thank you. I had got my order but you dispatched it with one day delay! ... ...Ryszard Wojcicki - RW Building and Maintenance
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Web ordering is quick and simple. Useful followup emails tracking order delivery. Excellent.... ...AlixPartners Ltd
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Very good and helpful service. Would recommend ... ...hilary stell
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ... ...Roy Nichols
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Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service.... ...Mr Graham Thompson
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more reviews... |
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