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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
... ...John Cooper
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!... ...James Bailey
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Great service. Delivered when promised
Faultless. Thanks guys 👍🏼... ...ian hendley
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The 1st order there were 2 cover seats and they were both broken. I sent them back immediately. The 2nd order got lost, then Christmas and New Year stopped process and finally the seat cover arrived. So fr so good. ... ...Carol Robertson
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Would be happy to use again and recommend to colleagues.... ...Alec Pearson
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The replacement part was received on time and has fixed the problem - many thanks!... ...Mr Andrew Rogers
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays.... ...J H Fletcher
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First Class service and very helpful all delivered on time as promised... ...EIC LTD
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny!... ...Paul Williams
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Needed two deliveries to complete the order, but other than that this was a good service. ... ...Martin Smith
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more reviews... |
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