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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU ... ...g r hawes
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Pleased with prices but delivery should be free for all items if you're ordering over £25, not just random parts. Also, delivery estimate should be available before you buy,... ...Chris
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The service and communication was excellent and your web site was easy to use. Many thanks.... ...Nick Gibson
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Great price and received the following day, will use again!... ...Michael Downes - Bower and Child Ltd
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed.... ...R J Marsh
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Hi,
Order arrived quickly and on date given for delivery. No damage in transit, all good. Now installed and working. Thank you for the excellent service.
Regards
Mike E. ... ...Mike Edwards
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Efficient service and fast delivery - Thank you.... ...Robert Gardner
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I received the order promptly and greatly appreciate your help and patience in resolving my sensor compatibility problem.
Many thanks... ...D.C. Duncan
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Very helpful
Thank you... ...Avril Philipson
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more reviews... |
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