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Very helpful customer service when I messed up on the transaction.... ...David Simpson
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
... ...Gill Bushdyhan - Concept Chemicals
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Thank you, the smoke alram was delivered to my Aunt on Friday as promised. Unfortunately I was going to get in touch because the alarm is faulty. My Aunt has had one of these alarms for 11 years and this is the first time she has had to replace it so she is well used to how they work. She followed the instructions but now the alarm wont stop bleeping and she has had to put it into a cupboard for some peace! Of course she cant return it by post while its bleeping for secutiry reasons! I would welcome your advice.... ...Susan Campey
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive.... ...stephen Lusher
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you... ...Celia Handel
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Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks. ... ...Darren Plowman-Read
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Part came on time. Service brilliant at half the price of other competitors. A big thanks.... ...robert carmichael
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Excellent, fast and efficient service.
Thanks... ...Peter Woods
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue.... ...Mr Lane
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more reviews... |
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