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Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again.... ...Terry Lawson
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Perfect service. Well packed and arrived promptly. Thanks... ...Chris Sinden
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Very smooth professional service - if the need arises I will definitely be using this site again.
Nice site - keep it up.... ...Graham Woods
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I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks... ...Vince
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry. ... ...Paul Russell
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everything fine, pleasure to do business with MyTub! thanks.... ...John
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though.... ...Colin Crow
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Excellent service. Thank you so much... ...Helen Murray
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very helpful quick service, thank you... ...Linda Hadden
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we... ...Southlands Farm Cottages
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