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Thanks very much for the fast and efficient way you dealt with my order. I will definitely use you in the future.... ...Paul Burrows
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Very efficient service. Order delivered within three days and on the day promised.... ...Mr C J Dale
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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The order was processed and received with no problems in a good timescale.... ...Malcolm Flack
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Very many thanks to Jeanette in Sales for all the extra trouble she went to checking product suitability for me. Excellent customer service, much appreciated.... ... Paul
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright... ...Anthony
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Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
Regards
Mary Pollard... ...Mary Pollard
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Great service - very happy.... ...Gerard Crawford
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ... ...Sameena Ismail
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Thank you My Tub..... I had searched everywhere for a replacement door handle for my Belling Format 626 oven but couldnt find anyone with a green one in stock - apart from you! It arrived promptly and was easy to fit - thank you for your efficient service!... ...Mrs H S Rose
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more reviews... |
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