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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom... ...Roger Daley
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Delivered , fast and to desired destination. No issues... ...M.I Electrical Contractors
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Excellent customer service! Thank you for your help and I would highly recommend MyTub.... ...Julie Taylor
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I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey... ...Tracey Mahaffey
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I recieved correctly my order.
Thank you for your professionalism.
Sincerely... ...MARIE HELENE AUGIS
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thanks again the bath turned up when you said and was in good condition. All fitted ok. Will use again thanks james... ...jac construction
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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
... ...Alan McCullough
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very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time.... ...Mavji Bhulia
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Service was good, continual feedback on progress was good... ...Whitby Seafoods Ltd
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.... ...Mr. M. Hedger
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more reviews... |
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