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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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Easy to navigate website desktop version, Wide range of products, Great Service, Good Prices, Fast Delivery, top marks, will use you again and recommend you!...
...Didar Bhamrah
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks....
...Stephen West
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Excellent service could not be better thankyou for all your help
Highly
recomended...
...sheila gale - bobs seafood
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Got what I wanted, speedily and reasonable price.
Thanks...
...Kevin Ford
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Great service, thanks...
...paul humphreys
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you....
...William Lamberton
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Thank you - just the parts I needed and now fitted to the taps. Excellent service. ...
...Brian RidleyJones
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service....
...John Alden
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