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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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excellent price, good quality and rapid delivery. Would recommend this site to everyone.... ...Hugh Pidgeon - East Riding Leisure Haltemprice
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Delivered the day you said excellent service.
Ray Ward... ...Ray Ward
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Product ordered was has described and perfect for what I wanted.
Order was dispatched quickly and arrived on the day stated.
Would definitely use this company again.... ...Kevin Hambleton
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Excellent service, nothing else to say about it.... ...Neil Turner
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My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future.... ...Richard Ward
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.... ...Anne Pritchard
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ... ...Paul Webster - Dr Tap Plumbing
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Only issue was the delivery time.....actually arrived this morning, but that was after I had chased you a couple of times and we were told it would be delivered Monday, and then yesterday late p.m. Would rather know if things are going to be delayed.... ...Mr Graeme Neill
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you.... ...Total Hygiene Ltd
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more reviews... |
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