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100% excellent service, fast, efficient and friendly would definately recomend and use again....
...John Garlick
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Required replacement aerators for Magiglo open basket gas fire. This company had them in stock at a reasonable price in comparison to other firms. Ordered and was impressed by the customer care with continually update e mails on progress of the order. Delivery was personally carried out by the company and not by courier or post office which meant that the delicate fragile aerators had not been thrown about in transit. Good to see that in this day and age that a company still had Customer care at heart....
...Michael Fellows
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Order received within stated time, very pleased with the delivery....
...Strongbond Construction - Strongbond Construction
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Once again, very satisfied with cost, service & communication. Many thanks....
...M.E. Williams
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The whole experience of ordering from Mytub was excellent from the first contact with the sales team to receiving the goods on the day I was promised.
Excellent Customer Service and very helpful Sales staff. Keep up the good work!...
...Colin Holmes
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Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve....
...steve fearn
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Excellent service with plenty of emails to keep you in the loop regards what you purchased....
...Robert Edge
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Excellent and efficient service. Thank you! ...
...Mrs C M parnham
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Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks....
...Kevin Firman - Consortium MultiAcademy Trust
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