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Thank you for sending my loom part.It did arrive on time.Bob... ...robert lear
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Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ... ...Gavin Bhandari
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Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend... ...Mrs Cheryl Smith
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pleased with goods .delivered quick would shop again with my tub... ...helen
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Just what I wanted. Good product. Good price. Thanks... ...Michael Everard
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Prompt service and exactly as required - Thanks.... ...William Gatecliff
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Very prompt service excellent communications, very pleased.... ...Robin Jukes-Hughes - Mr
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ... ...Martin Land
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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ... ...Jennifer Chan
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