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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide....
...V. Robertson
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you...
...Neil
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Excellent service, delivered on time. One of the items was damaged. But response was quick and efficient and a replacement was sent and delivered the next day. ...
...J SHEPHERD
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Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect....
...Jack Riggs
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Excellent service all round, very helpful on the phone in sorting out the order....
...EDWARD
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Hi,
Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths.
For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation.
Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length
Otherwise, everything was as expected.
Thanks,...
...Mr Peter Suttle
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Very efficient, Good value. Eay to order from.
Best regards ...
...Robert Dawber
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Super efficient from start to finish, arrived before expected date, top service...
...Steven Dorans - Total Property Care
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Excellent Service. Excellent communication. and Fast delivery. WELL DONE....
...Vinroy Blackwood
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Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan...
...M I MacMillan
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