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very good got was advertised
and also a telphone call to them to adiveson fitting and is on and working
many thanks vic ... ...victor a hill - private
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent.... ...J TEBBS
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Good communications, staff very helpful, very prompt delivery, arrived within the allocated time slot, dont hesitate, trust this company.... ...Raymond Hancock
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price.... ...Stephen Hinton-Smith
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Thanks Sophie
Brilliant service. I will use your company again. ... ... J E Hubbard
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Very helpful staff, good communication throughout. Would happily use again and recommend to others. Item arrived as expected. Many thanks for your great service.... ...G Martin
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Excellent service. Quickly acknowledged & dispatched the order. Would definiitely use the service again.... ...Mrs Alison Chaddock
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Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
regards,Bill Leathley... ...W.E.LEATHLEY
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more reviews... |
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